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Terms & Conditions

PAYMENT SERVICE PROVIDERS

Payment service provider

Smooth shopping with Klarna

We've partnered with Klarna to give you better shopping experience.

When you choose Klarna at checkout, you’ll get the option to shop now and pay later for your purchase. It's shopping the way it should be. Effortless, safe and fun.

Financing

Apply for easy monthly financing directly in the checkout. A simple application will provide you with an instant decision. If you’ve been approved, you’ll receive reminders and can manage all your payments directly in the Klarna app.

Pay Now

Pay directly with your card or bank account and always keep full control over your purchases. Fast, safe and easy. Smoooth.

Pay in 14 days

Pay for your order after you have received it. Make your purchase today and start enjoying what you’ve ordered right away. Pay up to 14 days later and enjoy payment empowerment and peace of mind.

The best way to shop

See all of your purchases in one place, pay any open balances and much more in the Klarna app. You can also log into your Klarna account at https://app.klarna.com/login. If you need any help, our Customer Service is there for you.

Safe and secure

Klarna uses the latest safeguards and security to protect your information and prevent unauthorized purchases.

Frequently asked questions

Don’t see your question here? Visit our FAQ page to find out more about using Klarna. You can reach Klarna at https://www.klarna.com/fi/asiakaspalvelu/ or by downloading the Klarna app.

How does Pay in 14 days work?

With Pay in 14 days, you can receive and review your order at home before ever making a payment. Once your order has been shipped, you’ll receive the instructions to pay via email or you can manage your orders in the Klarna App. Should there be a problem with the delivery or with the product itself you can pause your payment via the app to give yourself time to resolve the problem with the delivery company or the merchant.

About Klarna

Founded in Stockholm, Sweden, Klarna is one of Europe's fastest-growing companies and a leading alternative payment provider. Klarna’s vision is to make shopping smoooth, adding value for consumers and retailers with unique payment options and superior customer experience.

Klarna has 3,500 employees across 17 countries, and is leading the way for alternative payments by serving 90 million consumers and 250,000 merchants payment solutions.

https://www.klarna.com/fi/tietoja-meista/

By ordering in our online store, you agree to the terms of Nordic Topline. 

Stripe

You can choose Stripe as a payment provider. When you use stripe as payment provider you agree their terms and conditions, which you can read from here. 

By ordering in our online store, you agree to the Terms of Nordic Topline. 

 

DELIVERIES

The products are delivered from Nordic Topline storage.  

Orders made on non-holiday weekday are processed the same day and are typically delivered within 1-4 days within Finland.
International orders may be delivered within 2-7 days.

‘Days’ in this sense is referred to Monday-Friday.

We reserve all stock items to may be sold out before we can update the site. In this case, we will contact the customer with more information and new estimated delivery. The customer has the right to cancel the purchase at no cost if the item is not in stock. The packages are delivered by mail or another carrier to deliver. Customs and import VAT and any other expenses associated with delivery outside of Finland that can occur is the responsibility of the customer to pay.

Transportation

Nordic Topline is responsible for transportation to our customers. You and transportation company assumes the risk of returning to us.

Damaged goods

When you receive your goods, it is essential that you check your order immediately. If you have received faulty or damaged goods, please contact us as soon as possible by e-mail info@nordic-topline.fi

Right of withdrawal and purchase

Private Customers under the Distance Contracts right to 14 days. This means that the customer has the right to cancel your purchase within 14 days after you have received the goods. Return the product must be unused and in their original packaging. When exercising the right of withdrawal/return of goods, the customer for the return shipping.

Claims

Any change/returns sent to:

Nordic Topline 
Kannistontie 120 VA14
33880 Lempäälä, Finland

Protection of personal data

In connection with the registration and ordering, you agree that we store and use your data in our operations solely to complete and provide the service that you expect from us. According to GDPR (General Data Protection Regulation), you have the right to get the information we have stored on you, and if you think it is incorrect or irrelevant, you can request correction or removal from our customer database. If so, contact our customer service (preferably by e-mail customerservice@nordic-topline.fi). We also declare that we will not sell or transfer any personal data (see our Privacy Policy).

Force Majeure

In the event of war, natural disasters, strikes, government decisions and similar circumstances beyond our control which is not reasonably foreseeable, and affects the contractual agreements and commitments on our part, which means that we can not keep that agreement/pledge, shall constitute the basis that we are released from our obligations to fulfill that contract.

 

 

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